User guide

Step-by-step, in plain English.

Everything you need to set up and use Orinn day-to-day. Bookmark this page — when v1 ships, you'll have the answers to your first ten questions in one place.

Step 2

Pair your kid's iPhone.

This is the part with the 6-digit code. Both phones in front of you, takes about a minute.

On your phone (parent)

1. Settings tab → Manage kids → Add kid.
2. Type their name. Tap Generate code.
3. You'll see a 6-digit code that's good for 15 minutes. Keep this screen open.

On your kid's phone

1. Install Orinn Companion from the App Store.
2. Open the app and tap I have a code.
3. Enter the 6 digits. Tap Pair.
4. When prompted, allow Always location access (so the app can keep working in the background) and notifications.

Give it about 5 seconds. Once the handshake completes, your kid's avatar will pop up on your map. You're done.

If the code expires: just generate a new one. There's no cost or limit. Codes intentionally expire fast so an unused one can't be redeemed by someone else weeks later.

Step 4

Add a co-parent or caregiver.

Each person gets their own account; you don't share a login. (Orinn+ feature.)

1. Settings tab → Manage co-parents → Invite.
2. Tap Generate invite link. Share via Messages, email, or copy-paste.
3. The other parent installs Orinn, taps the link, and signs up with their email.
4. They're in. They see the same map you see; they get the same arrival/departure alerts (unless they turn specific ones off in their own Settings).

For grandparents and sitters, use the same flow. The Free plan allows 2 caregivers; Orinn+ removes the cap.

Step 6

Look at a day's history.

1. Tap the History tab.
2. The kid picker (top-left) lets you switch between kids. The arrows + calendar (top-right) let you pick a day.
3. The day's route is at the top with start (flag pin) and end (kid avatar) markers.
4. Below that, a header with the day-summary line ("Took 5 trips · 4h 45m at Home · max 70 km/h").
5. Below that, the timeline — numbered list of trips and stops. Trips are auto-expanded to show the route + 3 stat chips inline.
6. Tap any trip's chevron to drill into its full detail (full-screen map, playback, harsh events).
7. Tap the Steps pill on the map to step through individual location points one by one — useful for "where exactly were they at 4:17 PM?" questions. Each point is tappable for more details.

Free keeps 7 days of history. Orinn+ keeps a full year.

Step 8

Use Walk Me Home Plus.

Designed to be initiated by the kid when they're walking somewhere alone (home from school, to a friend's). Setup is one-time:

1. On the kid's phone, open the Orinn Companion app.
2. Tap Walk Me Home.
3. Pick a destination from saved places, or search for an address.
4. Tap Start walking. Done.

From your phone you'll see:

• An immediate push notification when they start.
• The route on your map with their pin moving along it in real time.
• An ETA based on Apple's directions data, updated as they go.
• An alert if they go significantly off-route or stop too long.
• A "they arrived" notification when the session auto-ends.

Add the Walk Me Home widget to your kid's Home Screen so they can start a session in a single press from the lock screen.

Step 10

Troubleshooting.

My kid's map says "Updated 30 minutes ago"

Most common causes: their phone is in a dead zone (subway, basement, rural area), airplane mode is on, or they have poor cell + WiFi coverage. Tap the kid's card and use the More menu → Locate now. That sends a silent push to their phone asking for a fresh fix.

Locate-now isn't working

Long-press the Locate tile (in the More sheet) to open per-kid diagnostics. It'll show whether their phone is reachable on push, when their last fix was, and any error from the most recent attempt. Most fixes:

• They need to open the Orinn app once after a phone reboot to re-register for pushes.
• They're in a dead zone (try again in 5 minutes).
• Background App Refresh is off in their iPhone Settings (toggle it on for Orinn).

Their device shows "App offline"

The kid app got uninstalled, or its Background App Refresh has been off for many hours. Tap the badge for the re-pair flow — it's the same 6-digit code as initial setup, takes about 60 seconds.

Notifications stopped landing

iOS Settings → Notifications → Orinn → make sure "Allow Notifications" is on. Then in the Orinn app, Settings → Notifications → make sure each event type you want is enabled per kid.

A "Heads up" or "Action needed" badge appeared on a kid's card

Tap it. The health detail sheet lists every issue (location permission downgraded, push permission revoked, motion permission off, etc.) with a one-tap "Send fix link" that pushes a deep link to their phone — they tap, jump straight to the right Settings screen, fix it. Designed for the realistic case of "their phone is the problem, and they're 12 and won't navigate Settings on their own."

Battery seems to drain on the kid's phone

Orinn adds about 2–4% per day in real-world testing. If it's noticeably more, check that active GPS isn't running by accident — that happens during trips. If a stuck trip is the cause, force-quit the kid app once and reopen; that resets the trip tracker.

I want to wipe everything and start over

Settings → Account → Delete account. Wipes your entire family's data immediately. Backups roll off within 30 days.